Headphone audio works on smartphone on both side, in pc in only one

[kristerss1231]

So i've searched this site for sensless hours yesterday how to fix this issue, cleaning the jack, chittering with the settings and nothing really worked i guesses i could try to write it myself to maybe get other answers.
How?

 

[carlover8090]

I think your pc dosent recognize the other side

 

[carlover8090]

Wait, is it a pc or a laptop? If a pc, do you have external speakers?

 

[Peter Martin]

is this a jack problem?

 

[kristerss1231]

I do not have external speakers, yes it's a pc and idk if it's a jack problem, i just woke up one day put in the headphones and one side worked, i was so frustraded and confusing i really want to fix this cause as i mentioned on my phone it works excellent

 

[Peter Martin]

but you have not provided any PC specs. make, model, cpu, ram, etc.. you know the drill

also give model and make of headphones

 

[kristerss1231]

Processor AMD A6-7310 APU with AMD Radeon R4 Graphics

Video Card AMD Radeon(TM) R4 Graphics

RAM 8.0 GB

Operating System Microsoft Windows 10 (build 17134), 64-bit
headphones:https://www.philips.co.in/c-p/SHL5000_00/headphones

 

[kristerss1231]

Sound Device Realtek High Definition Audio
Driver 6.0.1.8269

 

[Peter Martin]

you have the same notebook as me... lol, let me check the headphones...

when i get back home i can plug mine in and do some testing and try to come up with some tests we can do to figure it out. do any other headphones work? even cheapo ones?

if we can't get it to work with any headphones indicates hardware issues.

 

[kristerss1231]

welp i haven't really tested i only have one pair of headphones

 

[Peter Martin]

all hope is not lost. i found this! it's a known bug, loves to happen after updates, yadda yadda

https://www.youtube.com/watch?v=W4PaR2oAv6U

try it

 

[nova187]

MERGED QUESTION
Question from nova187 : "Manual jack problem"

Hello, so basically i woke up yesterday and plugged in my headphones in my pc jack (headphones are completely fine) so first i thought it was my headphones fault, nope then i actually rebooted my pc, still nope and it hit hard, my audio jack had something wrong with it, so i need your help

 

[bignastyid]

MERGED QUESTION
Question from nova187 : "Manual jack problem"

Hello, so basically i woke up yesterday and plugged in my headphones in my pc jack (headphones are completely fine) so first i thought it was my headphones fault, nope then i actually rebooted my pc, still nope and it hit hard, my audio jack had something wrong with it, so i need your help

 

[bignastyid]

Please stick with 1 thread and 1 account.