Headphone audio works on smartphone on both side, in pc in only one

Sep 18, 2018
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So i've searched this site for sensless hours yesterday how to fix this issue, cleaning the jack, chittering with the settings and nothing really worked i guesses i could try to write it myself to maybe get other answers.
How?
 
Sep 18, 2018
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I do not have external speakers, yes it's a pc and idk if it's a jack problem, i just woke up one day put in the headphones and one side worked, i was so frustraded and confusing i really want to fix this cause as i mentioned on my phone it works excellent
 
Sep 18, 2018
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Processor AMD A6-7310 APU with AMD Radeon R4 Graphics

Video Card AMD Radeon(TM) R4 Graphics

RAM 8.0 GB

Operating System Microsoft Windows 10 (build 17134), 64-bit
headphones:https://www.philips.co.in/c-p/SHL5000_00/headphones
 

Peter Martin

Estimable
Oct 9, 2014
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you have the same notebook as me... lol, let me check the headphones...

when i get back home i can plug mine in and do some testing and try to come up with some tests we can do to figure it out. do any other headphones work? even cheapo ones?

if we can't get it to work with any headphones indicates hardware issues.
 
Sep 22, 2018
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MERGED QUESTION
Question from nova187 : "Manual jack problem"

Hello, so basically i woke up yesterday and plugged in my headphones in my pc jack (headphones are completely fine) so first i thought it was my headphones fault, nope then i actually rebooted my pc, still nope and it hit hard, my audio jack had something wrong with it, so i need your help
 

bignastyid

Splendid
Moderator
MERGED QUESTION
Question from nova187 : "Manual jack problem"