Headphones not working on laptop

Sep 30, 2018
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Hi

I have an Asus Transformer 3 Pro with 1 headphone jack and it will not recognise headphones. I have tired 3 different pairs and no luck.

Updated latest drivers / uninstalled then reinstalled etc. but hasn't changed anything.

Have already checked to see if disabled devices are shown and they are, have also disabled the speakers whilst the headphones were plugged in to see if that would work but again nothing.

Any other suggestions to fix this?

Thanks
 
It is possible that the port is damaged. Do the headphones work in other devices? If yes, then I would consider getting a 3.5mm to USB adapter and run the headphones through that (if you want the cheapest option) or look into having the 3.5mm port replaced.
 
It is possible that the port is damaged. Do the headphones work in other devices? If yes, then I would consider getting a 3.5mm to USB adapter and run the headphones through that (if you want the cheapest option) or look into having the 3.5mm port replaced.
 
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