Headset mic not working

Oct 2, 2018
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When I speak with someone on Skype, the other party hears me ok but when I tap on the mic mouthpiece, she doesn't hear me so apparently my headset mic is not connected. How to configure the headset mic? My laptop has two ports. I was advised to buy a sound card. Will it work? (Laptop does not recognize my headset)
 
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