Help! Dell Inspiron 15 Laptop Crashing and Restarting After Wakeup From Sleep Mode!!!(Windows 8)

Yomashi13

Honorable
Jan 4, 2013
1
0
10,510
0
Hello, My name's Yomashi and I need help fast.
I am currently helping My mother with the production of her company and I'm trying to get all the computers in check before our one week deadline.
The big problem I can't figure out right now is why her Dell laptop is waking up from sleep mode with this error:

" :( Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you."

It just started happening randomly a month or two ago, and now it's happening almost every time the computer is asleep for any amount of time! It's extremely annoying because anytime we want to do something on it, it has to completely restart!
It will even run correctly for about 10 seconds then it throws out that error, EVERY TIME!
The laptop's specs are
-Dell Inspiron 15 5000 series
-Windows 8 OS
-64bit
-Intel i5 Processor
-Only 2 years in use

If anyone can Please get back to me asap!
I thank you guys for any help you provide!

 
Thread starter Similar threads Forum Replies Date
A Laptop Tech Support 2
AD2021 Laptop Tech Support 1
F Laptop Tech Support 2
I Laptop Tech Support 3
vronti Laptop Tech Support 0
kolabee18r Laptop Tech Support 0
A Laptop Tech Support 0
M Laptop Tech Support 11
Dell_7577_KO Laptop Tech Support 1
A Laptop Tech Support 2
R Laptop Tech Support 4
prattbetta@ Laptop Tech Support 6
baltay Laptop Tech Support 0
T Laptop Tech Support 1
N Laptop Tech Support 1
bhaaratsharma Laptop Tech Support 1
TommyInfinity Laptop Tech Support 10
alphaa10 Laptop Tech Support 3
E Laptop Tech Support 1
S Laptop Tech Support 2
Similar threads
Question Laptop Dell inspiron 15 5577 turn on to windows logo and then shuts off
Question I am Using Dell Inspiron 3543 Laptop which has a Celeron Processor.There is an i5 motherboard which is compatible with my laptop.Can i replace it.
Question Dell Inspiron 5770 laptop - black screen
Solved! Laptop won't charge
Question Inspiron 7567 laptop built-in screen and keyboard backlight not working as soon as I install Intel HD 630 graphics drivers
Question Dell Inspiron 7559 4k Touchscreen, Laptop turns off exactly after 30 minutes, all details given, please help!
Question I cant extend my C drive? Dell Laptop Inspiron 14 7472
Question Dell Inspiron 15-7577 Gaming Laptop not turning on
Solved! Odd problem with Dell 7577 gaming laptop: Keyboard only types if Caps Lock is ON
Solved! Inspiron laptop broken fan
Solved! Laptop shuts off in about 3 seconds of turning on
Solved! Can I upgrade the processor and graphics card of my dell inspiron (14) 7460 series laptop?
Question I have a Dell Inspiron 15 5770 laptop, running Radeon TM 530 graphics and Intel core-i7-855OU CPU @ 1.80 GHz.
Solved! My laptop is unable to locate my AMD GPU
Solved! Given 3 brokenish laptops... No clue which one to fix/how to fix/etc...
Solved! Upgrade wireless card in Dell Inspiron 3521 laptop to Intel Wireless-AC 9260. Is it compatible ?
Question Dell Inspiron 15 7559 UHD (4K) Touch Screen Problem (Pixel-Rain)
Solved! Dell Inspiron 2200 laptop battery is "normal" in diagnostic, but won't boot laptop
I have a Dell Inspiron N5010 laptop that included the webcam. My computer crashed I just notice I no longer have my webcam
Netflix crashed my Dell Inspiron 1200 laptop?

ASK THE COMMUNITY