HELP! I reset my laptop back to factory settings and it won't turn back on

abigailhare23

Prominent
Sep 2, 2017
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I've reset my laptop back to factory settings and now it won't turn back on! All that appears is a black backlight, then the hp sign, the screen goes off and repeats every 30 seconds or so? HELP PLEASE!!!

The laptop is fairly new only bought last December so 9/10 months old
 
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