Help, MSI GT70 freezing/BSOD, CPU related?

Sanguine Pariah

Estimable
Jun 24, 2014
1
0
4,510
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My MSI GT70 for the past while has been freezing, sometimes on startup just after login others more randomly. The laptop will freeze and not recover if left so I will have to force power it down. The BSOD I've been experiencing seem to be solely caused by launching World Of Warcraft. I've tried uninstalling and re-installing the program etc. Launching it in 32 bit appeared to work but I recently had a problem in that too.

I decided to check for problems with programs for ram and cpu and Intel Processor Diagnostics Tool failed and the following is the results. Any help at all is much appreciated as my unit is outside warranty now and I don't have the money to spend on repairs especially if they're unnecessary.

UPDATE: Blue screen this time while playing State Of Decay, error message
Attempt to reset the display driver and recover from timeout failed
---------------------------
--- Testing Processor 1 ---
---------------------------


--- IPDT64 - rev 2.10.0.0.MP ---


--- Start Time: 06/23/2014 23:40:28---


--- Skipping Config ---


--- Reading CPU Manufacturer ---

Expected --> GenuineIntel
Detected --> GenuineIntel
Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!


Temperature = 39 degrees C below maximum.


--- Reading Brand String ---

Detected Brand String:
Intel Core i7-3610QM 2.30GHz

Brand String Test Passed!!!


--- Reading CPU Frequency ---

Expected CPU Frequency is --> 2.30


Detected CPU Frequency is --> 3.10224

CPU Frequency Test Passed with Warning!!!

The processor frequency could be affected by power management features. In order
to ensure the processor frequency is not affected by a power management setting,
enter BIOS, load defaults, and disable any 'Over-Clocking' or power
management features that may affect processor frequency. Also, set any
software applications which control power management features to default.


--- FSB NOT Supported on this Processor ---


--- Running Base Clock test ---


Detected Base Clock --> 100
Base Clock test Pass ---
..QPI rate Test not supported..
..Skipping QPI rate Test..

Skipping QPI rate Test


--- Running Floating Point test ---


Million Floating Points per Second, MFLOPS --> 374.4
Floating Point Test Pass ---

--- Running Prime Number Generation Test ---


Operation Per Second--> 5.31663e+006
Prime Number Generation Test Pass ---

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 4 x 32
- Detected L1 Inst Cache Size --> 4 x 32

- Detected L2 Cache Size --> 1024
- Detected L3 Cache Size --> 6144


Cache Size Test Passed!!!


--- Determining MMX - SSE capabilities ---


--- CPU FEATURES DETECTION FOR ---
--- MMX SSE ---
MMX - MMX Supported --> Yes
SSE - SSE Supported --> Yes
SSE2 - SSE2 Supported --> Yes
SSE3 - SSE3 Supported --> Yes
SSSE3 - SSSE3 Supported --> Yes
SSE4.1 - SSE4.1 Supported --> Yes
SSE4.2 - SSE4.2 Supported --> Yes
--- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS
SSE Test Result --- PASS
SSE2 Test Result --- PASS
SSE3 Test Result --- PASS
SSSE3 Test Result --- PASS
SSE4.1 Test Result --- PASS
SSE4.2 Test Result --- PASS
MMX SSE Testing Passed !!

--- Determining AVX AES PCLMULQDQ capabilities ---


--- CPU FEATURES DETECTION FOR ---
--- AVX/AES/PCLMULQDQ ---
AVX - Advanced Vector Extensions Supported --> Yes
AVX OS Support - AVX Operating System Supported --> Yes
AES - Advanced Encryption Standard Supported --> Yes
PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes
--- AVX AES PCLMULQDQ capabilities check complete ---

AVX Compare Test Result --- PASS
AES Test Result --- PASS
PCLMULQDQ Test Result --- PASS
AVX AES PCLMULQDQ Testing Passed !!

--- Reading Memory Size ---


Detected Memory Size is --> 12.00GB


--- Integrated Memory Controller Stress Test ---


--- Integrated Memory Controller Stress Test Pass!!! ---


Integrated Memory Controller Test Pass!!!


Chipset : Mobile Intel(R) HM77 Express Chipset
Chipset Stepping : C1

No device connected to PCI Express Port 0

1 device connected to PCI Express Port 1
1 : Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)

1 device connected to PCI Express Port 3
1 : Intel(R) Centrino(R) Wireless-N 2230

2 device connected to PCI Express Port 5
1 : SDA Standard Compliant SD Host Controller
2 : SDA Standard Compliant SD Host Controller

--- Error while retrieving SATA Device Information from OS ---
..Platform Controller Hub Test Failed..

Platform Controller Hub Test Failed. Error while retrieving SATA Device Information from OS


Chipset : Mobile Intel(R) HM77 Express Chipset
Chipset Stepping : C1

No device connected to PCI Express Port 0

1 device connected to PCI Express Port 1
1 : Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)

1 device connected to PCI Express Port 3
1 : Intel(R) Centrino(R) Wireless-N 2230

2 device connected to PCI Express Port 5
1 : SDA Standard Compliant SD Host Controller
2 : SDA Standard Compliant SD Host Controller

--- Error while retrieving SATA Device Information from OS ---
..Platform Controller Hub Test Failed..

Platform Controller Hub Test Failed. Error while retrieving SATA Device Information from OS


--- Test End Time: 06/23/2014 23:40:45---

System Information
------------------
Processor Name: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Processor Information: Intel64 Family 6 Model 58 Stepping 9
Number of Physical Cores: 4
Number of Logical Cores: 8
Installed System Memory: 12 GB
Operating System: Microsoft Windows 7 Home Premium 64-bit
Graphics Information: NVIDIA GeForce GTX 670M
System Product: MS-1762
System BIOS: E1762IMS.30U
 

TheGoat Eater

Honorable
Apr 12, 2012
25
0
10,590
2
The higher detected frequency is due to the CPU's Turbo frequency, check ark - http://ark.intel.com/products/64899/Intel-Core-i7-3610QM-Processor-6M-Cache-up-to-3_30-GHz - within spec :) When exactly does it freeze up during the launch? have you recently updated your drivers? I would do that, and also run MemTest86+ for good measure... But if it is isolated to games then I would first unistall your display driver with DDU ( msconfig> safeboot> then use DDU to unistall drivers) reinstall the latest Nvidia driver... also are you using the GPU boost feature that the GT series has?
 
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