help my friend

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Apr 7, 2016
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my friend is using a windows 8 hp and he has a boot USB (hirens sandisk 15.2) and it wont work his computer wont boot with or without the USB please help me

Please someone help if he does not get it fixed his dad will kick his butt and not allow him to get on any laptop ever again, this is his dads pc
 

22vots

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Apr 7, 2016
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when he does not have it plugged in
 

22vots

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Apr 7, 2016
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he is pluging the usb into the computer, and his computer not that long ago froze then he turned his pc off and then back on and it was at this screen pic.twitter.com/afOpGsh6KC
 

22vots

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Apr 7, 2016
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its not that easy we went into every setting and tried alot of things but none of them helped...
 

22vots

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Apr 7, 2016
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nothing it just stays where it is also its a hiren sandisk 15.2 USB
 

Onus

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The laptop may not be able to boot from a USB device. What was your friend doing when the laptop failed? How did it fail; did it freeze, shut down, make odd noises, etc? How old is the laptop?

Edit: I have no access to twitter at work, so I'm not able to see the picture. If it shows a boot failure followed by "Strike any key to continue" message, it is possible that the hard drive failed. This would not be your friend's fault, stuff happens.
 

22vots

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Apr 7, 2016
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it froze then he turned the pc off then back on and it was at this screen pic.twitter.com/afOpGsh6KC the laptop is about 2-4 years
 

22vots

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Apr 7, 2016
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it shows a screen that says "startup" and press any button to continue but that wont work it just stays on the same screen
 
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