help please no internet program will stay open

[kylegamer45]

i just loaded my laptop and i loaded up Google chrome and it closed within 3 seconds and tried few more times and then tried couple more times and then tried with internet explorer and same thing happened and even with mozzila firefox but still happened and then i loaded it as administrator and it was completly fine i am not sure why i need to load it as administrator and do not know how to fix and on internet explorer it says caused by malicious add-on 😵

 

[COLGeek]

Do you mean that Windows doesn't start and gives an error or Malwarebytes gives an error?

Another option you be to download the AVG Rescue CD and burn the ISO to a CD. Boot from the CD and follow the prompts to conduct a full scan of your system.

http/www.avg.com/us-en/avg-rescue-cd

 

[kylegamer45]

malware bytes was giving me a error but fixed it and now scanning and its already detected 6 errors and avg didnt detect anything so thumbs up so far and i am doing threat scan

 

[COLGeek]

Remove everything it finds. Don't waste your time simply quarantining items.

Once Malwarebytes cleans your rig and you restart. You need to update and do a full scan with your anti-virus as well.

 

[kylegamer45]

what would you recommend for a good antivirus

 

[COLGeek]

I actually use Microsoft Security Essentials on my Windows based rigs at home and have had zero issues. Are you looking for a paid or free solution?

 

[kylegamer45]

Free