Question Help with new camera

[user1977]

Hello!

I recently purchased a new Canon E M50 camera with a 128GB 170m/bs V30 SD Card and have a suitable lighting setup for indoor recording.

I have tried changing the settings but for whatever reason regardless of the light exposure, the framerate / quality and speed of the recording is very poor and the video tends to stutter all the time.

I think this may be down to my choice of SD card, but I am unsure as this is the SD card reccomdned for use on this camera. Some of the settings I have tried are below so if anyone could please advise if this is a hardware issue or if I just do not have the camera setup properly then please let me know.

1/100 F4.5 ISO 44 (FHD 59.94) - Looks fine on the camera and playback but then looking at the video on the SD card is very poor

Many thanks

 

[helpstar]

Which exact SD card brand and model is it?

Did you format the card with the camera itself?

Did you try to playback the video by a PC/laptop?

 

[user1977]

I have played back the video on my desktop computer using the SD card and this is where the quality / video stuttering is present. Playback on the camera itself is fine.

The card has been formatted on the camera and I have also previously cleared it on my desktop also.

Link for the exact SD card is below:

https://www.picstop.co.uk/sdxc-memory/sandisk-extreme-pro-sdxc-170mbs-uhsi-card-128gb.html

 

[helpstar]

Your PC might be the problem.
Which media player are you using? Try VLC and mediaplayer classic
Which graphics card, motherboard and CPU do you have?

copy the file to your PC and try playback from the hard drive of your PC and not from the SD directly. Do you have USB3.0 ?

Which card reader are you using?