Question Holding Ctrl key locks every other key on the keyboard

[Yarizu]

I bought a new keyboard, tried to play fortnite, but while holding the conrol key to crouch I couldn't do anything. I also got a problem where I couldn't pick up anything while holding shift (F is my pick up keybind). If you've got a solution I would be thankful.

 

[rgd1101]

and it work fine on the other old keyboard?

 

[Yarizu]

and it work fine on the other old keyboard?

yes

 

[rgd1101]

so return the new non working keyboard