How can i get rid of a black screen upon sign in? The cursor shows up but nothing else! Please help!

singlemom3

Estimable
Feb 4, 2015
2
0
4,520
1
When I turn my Acer on it asks me to log in. I put in my password and it goes to a black screen. The cursor is the only thing on the screen. How can I fix this?
 

BadAsAl

Distinguished
Have you done anything with the hard drive recently? I had this happen on a cloned replacement drive and while it eventually boots it takes forever. Might be a permission issue, I am going to test later this week by giving "everyone" full access to the drive and see what happens.
 

Bill Wendel

Honorable
May 7, 2013
1
0
10,510
0
There is a bit of malware that just came out that doesn't integrate well with Windows. The only answer I have for you is to download Combofix and ADWcleaner (get both from bleepingcomputer.com) from another computer to a USB stick and run those. When you get to the blank screen hit alt-ctrl-del then go to new task. From there you can select what you want to run. Combofix first. ADWcleaner after a reboot.

Good luck.
 
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