If the phone is still running on the original Android version it came with, which should be "Jelly Bean", then you can't do what you are looking to do. Now if you already have, or can, upgrade it to "Marshmallow" then you 'may' be able to get it to work. Depends on if the manufacturer has restricted that option or not.
How to turn external SD card into internal storage on "Marshmallow".
NOTE: Please be sure you start with a blank SD card. It needs to be blank because when the card is converted to "Internal" storage, it will be formatted (wiped) and encoded (making the cards data only readable by that device).
1. Go to device “Settings”, then select “Storage”.
2. Select your "SD Card", then tap the “three-dot menu“ (top-right), now...