HP ENVY 15 Temperature

Dan_158

Prominent
May 10, 2017
2
0
510
Hi All,

I recently purchased the HP ENVY 15 and while I was playing some games the laptop was hot to the touch even with a cooling pad underneath. So I downloaded HWMonitor to see what the temperatures were but before I got to launching the game I noticed that while on idle the AMD A8/A10 reported Packages temperature over 100 c.

Can anyone explain to me if this is something I should be worried about? Also my laptop just switched off (no bsod) for no reason maybe overheating?

https://snag.gy/Lylh0r.jpg - Screenshot of HWMonitor. (Idle)
https://snag.gy/MACxm0.jpg - HWMonitor (During Gameplay)
 

Dan_158

Prominent
May 10, 2017
2
0
510


This wasn't purchased brand new. But regardless I do have a 2 year warranty on it. There should be a way to fix the high temperatures surely. I am getting a proper cooling pad tomorrow which had 5 fans at 1200rpm.