Hello and good day.
Occasionally my Mitsu bigscreen bulb burns out so while I wait for one to arrive I grab my hp monitor and use the same hdmi cable that goes to my Mitsu to plug into the HP for temp viewing.. Four times previous to this time I plug in the cable, plug in the power, turn on the monitor and viola’ worked perfect as it should.
BUT::: This time even when re-booting the comcast Motororal.DVR and/or monitor the DVR would keep cycling through DU1(code on screen) which means handshake occurring to arrive at monitors resolution capabilities. The Resolution settings keep cycling through them all and never lock... 480,720,1080... on and on and on it goes...
So I think for the heck of it to unplug the DVR and replug it in and as long as I have had the channel set to a LOW DEF channel the DVR will lock on 480 and viola' the monitor will show LO-DEF channels only.
It works great until the moment I either switch to a Hi-Def channel on the DVR or choose a Hi-def recording on the DVR and then the “link” between the DVR and HP monitor breaks.. No amount of turning on and off either unit will allow me to get the link back.. BUT,, if I unplug the DVR again making sure before I turn it off it is on a LO-Def Channel it will boot up and link to the monitor and work fine on LO-Def only.. same situation..
Also.. If I turn off the monitor and turn it back on it loses the “link”. If I turn the cable box on and off it will lose the link and I will be forced to physically unplug and re-plug the DVR again to get my Lo-Def channels back..
Comcast Tech came out yesterday and first thought I was nuts; but found everything I have said to be absolutely true. He was coming unglued. He have never seen nor heard of the problem and has been with Comcast for 5 years..He spent almost an hour and a half trying this and that and this. He swapped out my existing box for a newer model Motorola DVR. SAME PROBLEM….
We both came to the conclusion it must be a problem with the monitor because after he swapped out the DVR to a newer model the same exact problem occurs. BUT, still not convinced. Why do both DVR’s only sync to the monitor after physically unplugging the DVR and re-plugging it in..
It is completely mind boggling that I have used this same monitor which I am using right now multiple times on the same DVR and now this problem has now occurred..
Has anyone had this issue and know what the problem is.. We brainstormed back and forth and basically concluded the only way it could be the DVR’s fault is if the one I have always had, has just had a firmware update that has nixed the DVR working with this monitor, which led us to conclude that the newer model DVR that he swapped out the old one with has got a newer or like firmware conflict.
The Monitor has no settings that you can force it to over-ride the HDCP through HDMI protocol that I know of.. So how can it be the monitors fault. Comcast tech. tried every setting on the monitor and the DVR’s to no avail.
Right now I am using the same monitor on my computer. I can hook the monitor up to my computer as it is right now and run in full res. Up to 1900x…etc.. or I can hook the Monitor up to my Asus Oplay media player and it links up in 1080 perfectly every time with no problems. Links up to the Blu-Ray player fine too.
I or the Comcast driver did not have another HDMI ready monitor to plug in and try, but as he said over and over while scratching his head.. This does not make sense.. He could not see how it could be the monitors fault, but yet is stuck thinking how can it not be.. Two different DVR’s are behaving the same way with this monitor, that 8 months ago when temporarily used hooked up to the DVR worked without a hitch..
We tried two different HDMI cables as well..
HELP,, any thoughts or advice..
Thank you
Barry
Here is a link to photos of the HD DVR’s involved. The bottom two are the ones in this situation.. the bottom one is the older model that he swapped out..
http/www.argodyne.com/?p=526
Occasionally my Mitsu bigscreen bulb burns out so while I wait for one to arrive I grab my hp monitor and use the same hdmi cable that goes to my Mitsu to plug into the HP for temp viewing.. Four times previous to this time I plug in the cable, plug in the power, turn on the monitor and viola’ worked perfect as it should.
BUT::: This time even when re-booting the comcast Motororal.DVR and/or monitor the DVR would keep cycling through DU1(code on screen) which means handshake occurring to arrive at monitors resolution capabilities. The Resolution settings keep cycling through them all and never lock... 480,720,1080... on and on and on it goes...
So I think for the heck of it to unplug the DVR and replug it in and as long as I have had the channel set to a LOW DEF channel the DVR will lock on 480 and viola' the monitor will show LO-DEF channels only.
It works great until the moment I either switch to a Hi-Def channel on the DVR or choose a Hi-def recording on the DVR and then the “link” between the DVR and HP monitor breaks.. No amount of turning on and off either unit will allow me to get the link back.. BUT,, if I unplug the DVR again making sure before I turn it off it is on a LO-Def Channel it will boot up and link to the monitor and work fine on LO-Def only.. same situation..
Also.. If I turn off the monitor and turn it back on it loses the “link”. If I turn the cable box on and off it will lose the link and I will be forced to physically unplug and re-plug the DVR again to get my Lo-Def channels back..
Comcast Tech came out yesterday and first thought I was nuts; but found everything I have said to be absolutely true. He was coming unglued. He have never seen nor heard of the problem and has been with Comcast for 5 years..He spent almost an hour and a half trying this and that and this. He swapped out my existing box for a newer model Motorola DVR. SAME PROBLEM….
We both came to the conclusion it must be a problem with the monitor because after he swapped out the DVR to a newer model the same exact problem occurs. BUT, still not convinced. Why do both DVR’s only sync to the monitor after physically unplugging the DVR and re-plugging it in..
It is completely mind boggling that I have used this same monitor which I am using right now multiple times on the same DVR and now this problem has now occurred..
Has anyone had this issue and know what the problem is.. We brainstormed back and forth and basically concluded the only way it could be the DVR’s fault is if the one I have always had, has just had a firmware update that has nixed the DVR working with this monitor, which led us to conclude that the newer model DVR that he swapped out the old one with has got a newer or like firmware conflict.
The Monitor has no settings that you can force it to over-ride the HDCP through HDMI protocol that I know of.. So how can it be the monitors fault. Comcast tech. tried every setting on the monitor and the DVR’s to no avail.
Right now I am using the same monitor on my computer. I can hook the monitor up to my computer as it is right now and run in full res. Up to 1900x…etc.. or I can hook the Monitor up to my Asus Oplay media player and it links up in 1080 perfectly every time with no problems. Links up to the Blu-Ray player fine too.
I or the Comcast driver did not have another HDMI ready monitor to plug in and try, but as he said over and over while scratching his head.. This does not make sense.. He could not see how it could be the monitors fault, but yet is stuck thinking how can it not be.. Two different DVR’s are behaving the same way with this monitor, that 8 months ago when temporarily used hooked up to the DVR worked without a hitch..
We tried two different HDMI cables as well..
HELP,, any thoughts or advice..
Thank you
Barry
Here is a link to photos of the HD DVR’s involved. The bottom two are the ones in this situation.. the bottom one is the older model that he swapped out..
http/www.argodyne.com/?p=526