HyperX Cloud Core Microphone Not Working

Ntes607

Prominent
Jun 26, 2017
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I recently purchased a Cloud Core Headset from Best Buy and I got home and connected it and the Audio worked great. My Laptop has only a single audio/mic port with a headphone symbol and when I plugged it in my computer didn't pick it up or anything. I assumed that it would work since the plug has 3 rings and that means the mic and headphones ran through it. I have tried unplugging and plugging back in both the headset and the detachable mic. Nothing has worked. Please Help!!
:/
 
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