I am using huawei y5ii. I charged my cellphone next day my sim card is not working....and I put my sim card on another cellpho

[fatimazafar1192]

I am using huawei y5ii.. My problem is this few days back my cellphone is on charging next day my sim card is not open is my sim card burnt? Or lock itself because I don't put any codes I go to setting open sim management but that sim is not open my device shows green light when sim is active and if its not active it shows grey please guide me what I will do. I searched a lot on internet but still I am helpless

 

[webworkings]

You need to contact your carrier/service provider for SIM problems.