I am using moto x play. Purchased a new sd card, which is not supporting. Pls help

[Heemakshi]

Purchased new Sd card, not working in moto x play. Pls help

 

[Heemakshi]

You would need a computer that either has a port that can read the SD card already built in. Many do. Or obtain an adapter that will allow you to plug the SD card into it and then have a USB on the end that allows it to connect to a computer. You can then formate the card and try it in the phone.

You could also try just buying another card and see if it works, or even borrow one from another device. If the phone won't read that one either, then the problem may be the phones port. In that case it would need to be repaired or replaced. If not you may just have a bad card.

 

[Heemakshi]

I have tried the second option and also got replaced the slot. Will try formatting the card now