I am using moto x play. Purchased a new sd card, which is not supporting. Pls help

You would need a computer that either has a port that can read the SD card already built in. Many do. Or obtain an adapter that will allow you to plug the SD card into it and then have a USB on the end that allows it to connect to a computer. You can then formate the card and try it in the phone.

You could also try just buying another card and see if it works, or even borrow one from another device. If the phone won't read that one either, then the problem may be the phones port. In that case it would need to be repaired or replaced. If not you may just have a bad card.
 
Well it is going to depend on if you purchased a major brand of SD card, or some off brand. The latter will often lead to not working.

Another factor is the size (amount of space on it) of the SD card, versus the maximum size (again space) that your phone will accept on a card. They do have limitations.
 

Heemakshi

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Heemakshi

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I have buyed samdisk card . but the same issue came. Got repaired from service centre, but still it's not working. Nd size is 32gb
 

Heemakshi

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Heemakshi

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D day I got repaired i checked with some other sd card, which was working. Yesterday I got a new sd card which was working in other phone but not in my phone
 
OK wait, if the card worked in another phone, was it actually 'new' or just taken from the other phone? And, does it still work in the other phone?

Also, if that SD card was made "Internal" storage on the device it was in before, it will not work in another device.
 

Heemakshi

Commendable
Dec 15, 2016
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Heemakshi

Commendable
Dec 15, 2016
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You would need a computer that either has a port that can read the SD card already built in. Many do. Or obtain an adapter that will allow you to plug the SD card into it and then have a USB on the end that allows it to connect to a computer. You can then formate the card and try it in the phone.

You could also try just buying another card and see if it works, or even borrow one from another device. If the phone won't read that one either, then the problem may be the phones port. In that case it would need to be repaired or replaced. If not you may just have a bad card.
 
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