I am using moto x play. Purchased a new sd card, which is not supporting. Pls help

[Heemakshi]

Purchased new Sd card, not working in moto x play. Pls help

 

[webworkings]

Well it is going to depend on if you purchased a major brand of SD card, or some off brand. The latter will often lead to not working.

Another factor is the size (amount of space on it) of the SD card, versus the maximum size (again space) that your phone will accept on a card. They do have limitations.

 

[Heemakshi]

Well it is going to depend on if you purchased a major brand of SD card, or some off brand. The latter will often lead to not working.

Another factor is the size (amount of space on it) of the SD card, versus the maximum size (again space) that your phone will accept on a card. They do have limitations.

 

[Heemakshi]

I have buyed samdisk card . but the same issue came. Got repaired from service centre, but still it's not working. Nd size is 32gb

 

[webworkings]

If it was 'repaired' and still not working right, then it is probably the phone. I would be contacting them about it as it isn't fixed, so they didn't 'repair' it

 

[Heemakshi]

If it was 'repaired' and still not working right, then it is probably the phone. I would be contacting them about it as it isn't fixed, so they didn't 'repair' it

 

[Heemakshi]

D day I got repaired i checked with some other sd card, which was working. Yesterday I got a new sd card which was working in other phone but not in my phone

 

[webworkings]

OK wait, if the card worked in another phone, was it actually 'new' or just taken from the other phone? And, does it still work in the other phone?

Also, if that SD card was made "Internal" storage on the device it was in before, it will not work in another device.

 

[Heemakshi]

OK wait, if the card worked in another phone, was it actually 'new' or just taken from the other phone? And, does it still work in the other phone?

Also, if that SD card was made "Internal" storage on the device it was in before, it will not work in another device.

 

[Heemakshi]

I buyed a new card. But the last card which I was using I setted up as internal storage device in my phn

 

[webworkings]

You wrote that the SD card worked in another phone, this is why I asked.

What is happening 'exactly' when you put this new SD card in your phone?

 

[Heemakshi]

You wrote that the SD card worked in another phone, this is why I asked.

What is happening 'exactly' when you put this new SD card in your phone?

 

[Heemakshi]

My new sd card is not reading in phone

 

[webworkings]

I understand that you say it isn't reading it, but what is the actual message the phone gives you?

 

[Heemakshi]

I understand that you say it isn't reading it, but what is the actual message the phone gives you?

 

[Heemakshi]

No external storage is displayed

 

[webworkings]

Have you tried connecting the SD card only (not in the phone) to a computer and formatting it?

 

[Heemakshi]

Have you tried connecting the SD card only (not in the phone) to a computer and formatting it?

 

[Heemakshi]

Can u pls guide how to do that?

 

[webworkings]

You would need a computer that either has a port that can read the SD card already built in. Many do. Or obtain an adapter that will allow you to plug the SD card into it and then have a USB on the end that allows it to connect to a computer. You can then formate the card and try it in the phone.

You could also try just buying another card and see if it works, or even borrow one from another device. If the phone won't read that one either, then the problem may be the phones port. In that case it would need to be repaired or replaced. If not you may just have a bad card.