I bought a asus x555q laptop 3days ago and the dot key sometimes doesn't work but dot key in keypad works.

[mrn961]

I bought a asus x555q laptop 3days ago and the dot key sometimes doesn't work but dot key in keypad works.
I return it. The new one has the same problem. dot key sometimes doesn't work in any app such as Msword2013 powerpoint IE

 

[Corwin65]

It's new, return it and have it replaced.

 

[rgd1101]

only not working on 1 apps or any?
could be hardware issue, for a new laptop, return it.

 

[greenmrt]

http/www.keyboardtester.com/tester.html

 

[mrn961]

MERGED QUESTION
Question from mrn961 : "I bought a asus x555q laptop 3days ago and the dot key sometimes doesn't work but dot key in keypad works."

I bought a asus x555q laptop 3days ago and the dot key sometimes doesn't work but dot key in keypad works.I return it but it has the same problem in any app such as MSword powerpoint IE