They say the batteries are not removable, but they are, just not easily. If it is under warranty, contact the manufacturer. If it isn't, try the following.... (unless you don't feel comfortable opening it up yourself, then take it to a local tech)...
1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.
If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.
Should that not be the problem, then check the battery to see if it needs replacin