I had to get a replacement phone bc two metal prongs were missing from the the charging port on my old phone all my pictures were on. I get my replacement phone & I have no pictures & no music. Is there any way to get my pictures back?
when going for a replacement u should have backed up uer important files from it.go an ask if they can give u uer old phone back for backing up the old and important files!
If your battery is dead, you can buy a pretty cheap external charger for it, charge it up, start up the phone and copy the files to a PC.
Next time (with your new phone), make sure you download the files to the computer for backups. Or get Dropbox or a similar cloud storage to keep your files on for backups.
@hang-the-9 i think they dont have their old phone now! because they replaced their phone with a new one and haven't backed up the files of the phone which was going to be replaced!