Hello there, I currently have a very serious freezing problem in my laptop. I bought this Asus laptop in july and until September there was literally no problem, however, from the end of September, my laptop have been frequently freezed for no reasons.
When It freezes, then nothing works literally everything Mouse cursor, keyboard and programmes and i have to do hard reboot (have once waited 11 hours to see whether it would work after such a long time.) When freezing happens while i am watching video or listening to sth then the same thing(everything stop) happens with a strange noise drrrrrrrrrrrrrrrr)
I am pretty sure that this is not due to overheating because it happens at any moments and also happens while i am rebooting sometimes LOL(so basically the freezing happens on the log in screen)
I have tried everything to do a format, to go back to the time before a window update but nothing work till now
Furthermore, since the september, when i reboot my computer there is a short period of time my laptop having blue screen and then the log in page.
AND one more thing, since this freezing problem, my WIFI button randomly disappears and i lose the internet connection while my phone has internet. I am not sure if they are related issues but this problem also appeared simultaenously.
If anyone has a idea to help then i would really appreciate for it..
this is my pc spec with the hd tune healthhttps/gyazo.com/16c25337a1a16976e2960d9df3bb9787
When It freezes, then nothing works literally everything Mouse cursor, keyboard and programmes and i have to do hard reboot (have once waited 11 hours to see whether it would work after such a long time.) When freezing happens while i am watching video or listening to sth then the same thing(everything stop) happens with a strange noise drrrrrrrrrrrrrrrr)
I am pretty sure that this is not due to overheating because it happens at any moments and also happens while i am rebooting sometimes LOL(so basically the freezing happens on the log in screen)
I have tried everything to do a format, to go back to the time before a window update but nothing work till now
Furthermore, since the september, when i reboot my computer there is a short period of time my laptop having blue screen and then the log in page.
AND one more thing, since this freezing problem, my WIFI button randomly disappears and i lose the internet connection while my phone has internet. I am not sure if they are related issues but this problem also appeared simultaenously.
If anyone has a idea to help then i would really appreciate for it..
this is my pc spec with the hd tune healthhttps/gyazo.com/16c25337a1a16976e2960d9df3bb9787