I have a Toshiba TV w/ a built in DVD and vhs player my special features DVD works but it tells me incorrect disc when I put i

[Alex_428]

Regular dvd won't work but special features disc does why

 

[kango69]

Try the following guide.
You will need a "Cleaning disc" something like this will do
https/www.amazon.co.uk/Hama-DVD-Laser-Cleaning-Disc/dp/B00E0HK1MG
https/www.techwalla.com/articles/fix-error-toshiba-dvd-player
The special features disc might work as it could be a single layered disc were most film DVD's will be dual layered

 

[kango69]

Try the following guide.
You will need a "Cleaning disc" something like this will do
https/www.amazon.co.uk/Hama-DVD-Laser-Cleaning-Disc/dp/B00E0HK1MG
https/www.techwalla.com/articles/fix-error-toshiba-dvd-player
The special features disc might work as it could be a single layered disc were most film DVD's will be dual layered

 

[americanaudiophile]

DVD mastering has changed over time so on later DVD and BD players there is a way to update the firmware in the player (via data disc, usb, or the net). Your built in probably doesn't have this ability so won't play some discs. You can check the TV manual or menus to see if there is any mention of this.