I need hlep restoring my HPG72 Notebook

Phillip Corcoran

Splendid
Moderator
Did the restore process itself fail, (before the Boot Manager error)?
If yes, the hard drive may be faulty.

You can test the hard drive with DFT for DOS. Download the CD Image from here:
https://www2.hgst.com/hdd/support/download.htm#DFT

Create a CD from it using IMGBURN: http://www.filehippo.com/download_imgburn

Now boot your notebook from that CD.
When you see a two-item menu, highlight ATA only, press <Enter>.
DFT will open shortly.
Select the Extended test as it's more thorough.

If the drive fails, you will have to replace it with a new one.
 

Phillip Corcoran

Splendid
Moderator
Did the restore process itself fail, (before the Boot Manager error)?
If yes, the hard drive may be faulty.

You can test the hard drive with DFT for DOS. Download the CD Image from here:
https://www2.hgst.com/hdd/support/download.htm#DFT

Create a CD from it using IMGBURN: http://www.filehippo.com/download_imgburn

Now boot your notebook from that CD.
When you see a two-item menu, highlight ATA only, press <Enter>.
DFT will open shortly.
Select the Extended test as it's more thorough.

If the drive fails, you will have to replace it with a new one.
 

pcmagic

Honorable
Apr 16, 2013
117
0
10,710
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There is another option too. If you're more interested in just getting ahold of the hp g72 restore disk you can just order it from the manufacturer.

If the manufacturer doesnt carry the disc then you can also choose to purhcase it from a third party. We end up having to get our discs from third parties in certain situations, like if the customer doesnt have the disc, or the manufacturer did not provide the disc with the computer. A lot of the time customers might misplace the discs too. In these situations we go to recovery-disks.com or another third party to order the discs.

http://www.recovery-disks.com/hp-g72-notebook-pc.html

That is the link for your computer. Use that to place an order and get your disc set. This will allow you to FACTORY RESTORE back to the way it was when you bought it.

When you get the discs, or you use the ones that you have already, follow the directions that came with them. They are really easy to install. Often times we just tell the customer to order them for their computer and install the CD's themselves. Saves them some money!
 
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