M Melissa Lindsay Honorable Jan 20, 2014 1 0 10,510 Jan 20, 2014 #1 My phone is stuck on the opening Samsung Galaxy Y and just not loading as normal, what do I do, could you please assist me. Thank you
My phone is stuck on the opening Samsung Galaxy Y and just not loading as normal, what do I do, could you please assist me. Thank you
hang-the-9 Titan Mar 25, 2010 20,149 284 124,800 Jan 21, 2014 #2 Did you try removing the battery? If so, you may need to do a full factory restore using the default ROM for the phone. Basically like wiping a computer and re-installing Windows. http/www.samsung.com/us/support/faq/FAQ00052690/61265 This may not work if there is a hardware issue. You may want to contact your service provider for help first. Upvote 0 Downvote
Did you try removing the battery? If so, you may need to do a full factory restore using the default ROM for the phone. Basically like wiping a computer and re-installing Windows. http/www.samsung.com/us/support/faq/FAQ00052690/61265 This may not work if there is a hardware issue. You may want to contact your service provider for help first.