I was given a brand new Verizon Samsung S5, never used and unlocked. Sprint told me to go to Sprint store and someone there w

sleck111

Prominent
Nov 6, 2017
3
0
510
0
Need Help.

Verizon Samsung S5 and Sprint told me over the phone to bring it in, needs Spring Sim Card. G into store and told since it is Verizon Samsung S5, not compatible, but 6's on up are. That true?
 

hang-the-9

Titan
Moderator
While it is possible for a phone to not be capable of running on another carrier's/service provider's network, that itself seems kind of fishy. Sprint and Verizon are both CDMA carriers. So one's phones should work on the other's network. It sounds to me a lot like the person was trying to get out of giving you what you need, to try and talk you into having something else. Through them. Not shocking. They are sales people in the stores.

You will need a SIM through/from Sprint, but there is no reason you would need a newer phone. You may need to talk to someone else at the store (if you go back) even perhaps a manager, or just get the SIM and try setting it up yourself with them over the phone.
 

sleck111

Prominent
Nov 6, 2017
3
0
510
0
I really appreciate your response and many thank you's! I called Sprint over the weekend and they told me to get phone first then log in to activate. So I did. I was told I needed to go to the store and get Sim card. I could tell after waiting for 30 minutes the salespeople were all about iPhones. Finally after sitting down with sales rep he instantly looked at phone and said its a S5 and won't work but he will try. Scanned the phone and said nope, not compatible has to be S6 or higher since it was Verizon phone. He told me to ask my boss to give me an S7 or new S8 lol. Why spend 10 minutes for $50 helping someone get SIM card or spend 30 minutes or more getting iPhone and accessories. Seriously it's mind boggling watching people buy or upgrade phone.
 

hang-the-9

Titan
Moderator
Thank you for that. I must have missed the info. I find it odd though, as older phones worked on Sprints network before. So why not now? Unless it is intentional.

BTW the site says even 6s aren't compatible, but the store person told him it was. Site only has 7s and 8s.
 
Thread starter Similar threads Forum Replies Date
F Android Smartphones 1
R Android Smartphones 1
M Android Smartphones 1
S Android Smartphones 1
A Android Smartphones 1
K Android Smartphones 1
C Android Smartphones 1
S Android Smartphones 3
henrytcasey Android Smartphones 1
Z Android Smartphones 1
V Android Smartphones 1
L Android Smartphones 2
B Android Smartphones 1
V Android Smartphones 1
K Android Smartphones 4
J Android Smartphones 1
F Android Smartphones 1
Mark Spoonauer Android Smartphones 3
C Android Smartphones 1
D Android Smartphones 1
Similar threads
Solved! hi everyone .i have some issue with my hotspot i have an j3 brand new and i just can't get turn it on for some reason it's tur
My old phone is broken will I be able to get my same google photos account on a brand new phone?
Lgl58vl brand new won't turn on after charge
Hi my question is well first my phone brand is Qlink Wireless. I've dropped my phone so many times its became completely unres
charging a brand new moto g6
I JUS Bought Myself A Brand New Samsung Galaxy J3 Pro
my brand new Android phone arrived today and it will not turn on or charge...I've tried volume up/down
I need help with my stupid brand new ZTE blade zMAX phone. Internal memory an SD card I have no more internal memory. Please h
What Is RCS? Google Gives Brands New Way To Text You
I bought a Samsung cricket ..brand new and I can't download music neither apps..
I just got a brand new 32gb memory card for my galaxy j7neo and after installing it into my phone, i formatted it and then reb
Brand new Homtom not responding - dead in box.
My brand new sky device platinum will not turn on after charging all night.
I lost my new phone I even didn't put number on in it it's brand new with box and beg I lost it.. How to find it..???
Is it hard to change brands?
Dropped brand new Galaxy S7, Hairline crack
My android zte phone won't store anything but pictures on the sd card and my storage is full on this brand new phone. I don't
Honor Is the Best Smartphone Brand You Never Heard Of
My brand new LG verizon phone will not charge to turn on....what the heck do I do?
will any 4.5 inch screen fit on any brand of phone with the same size screen?

ASK THE COMMUNITY