It's all very well reviewing a product like iDrive from a TECHNICAL point of view, but what about whether it actually works in practice? What about it's customers? What do they think? Well if you take a look on Trustpilot you will find that iDrive has an ABYSMAL rating by customers - giving a "Trustscore" of just 1.6 out of 10. Yes that' right. ONE POINT SIX.
The reviews - all 128 of them - make harrowing reading. Before using iDrive, I would suggest that any potential user takes a look at these, and the various reasons why actual users fell the product is poor or worse still left them high and dry after a data loss incident.
Okay, so I went to Trustpilot and looked at the reviews for all the online backup companies. Trustpilot gets pretty much only negative user reviews...seems to be the place to go and complain when you've had problems. Either there isn't a good backup company in the bunch (which could be), or people with good experiences don't bother to post on Trustpilot. There were a few good reviews of any of these online backup solutions, but very few. Can't argue with the poster's experiences, they're their experiences. But given how many people are using a product like IDrive, this is a small sample of the actual user pool, and no telling what their level of understanding of how a program like this operates and is used is.
For me, I've made my peace, at least temporarily, with IDrive. It is functional, our backups do get completed and I've restored from them. Myabe because we only have around 100GB. of storage backed up. But I do have to do a lot more monitoring than I'd like. Creating or downloading a file and then subsequently deleting it an hour or so later will cause backup failures until you run "verifiy" manually. Just deleting a file can cause the same sort of failures, again, until you manually run "verify". Shouldn't have to give a background "continuous backup" product this much baby sitting. Neither CrashPlan (only business now) or Carbonite (expensive for multiple computers) required anywhere near this much monitoring. Those both worked well for me, and you should see their reviews on Trustpilot *smile*...terrible products according to the users posting there. All I can say is that their experiences don't jibe with mine.
By the way, I tried Acronis as well, free trial, and it's just a mess. If you want to spend your life on it you can most likely get it working, very difficult to configure. And the continuous backup options are limited and complicated, and quite difficult to keep running. Continuous backup in the background is what I'm looking for, look elsewhere for that.
Anyways, while I have no particular reason to stay with IDrive for any period of time and several reasons to move on, I'll most likely stay with them a while now that we understand each other *smile*. FIrst thing I have to do when I turn on my computer is to check IDrive's backup logs to be sure that my backups are working...they're usually working, mainly because I pay so much attention to them.