my computer won't accept the Microsoft account password even after I changed it several times per instructions. it remains on the login page. how can I format the drive and then reinstall the operating system from my disc
If you have a bootable windows 8 DVD or USB stick
Boot from it
It will offer various options for repair or re installation including format or re install over top of existing windows
You will loose all data on c:
If you contact a computer repair professional they can re set the windows login password for you
You will lose any encrypted files if you do this
We are not allowed to help you bypass passwords in this forum