Internal mic won't disable, USB mic recognized but doesn't work

chuckzuck

Prominent
Aug 24, 2017
1
0
510
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I got a new USB mic. Lenovo laptop Win 10. I disable the internal mic but it won't stay disabled. Meanwhile, the USB mic is recognized by the system but I can't get it to work. Everytime I try to record it goes through the (disabled!) microphone.
 

Ralston18

Splendid
Moderator
Be sure that you are "Applying or "OK-ing" the necessary mic configuration changes. Easy to overlook.

Reinstall any related device drivers.

Double check the mic's USB connection port. Try another USB port.

Try the USB mic on another computer. Try another USB mic on the current computer.

See if the problem follows the mic or stays with the computer.

The objective is to narrow down what is happening.
 

Ralston18

Splendid
Moderator
Be sure that you are "Applying or "OK-ing" the necessary mic configuration changes. Easy to overlook.

Reinstall any related device drivers.

Double check the mic's USB connection port. Try another USB port.

Try the USB mic on another computer. Try another USB mic on the current computer.

See if the problem follows the mic or stays with the computer.

The objective is to narrow down what is happening.
 
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