Question Internet headache

[Oscacat]

Unable to connect to Internet on probook 450 g3 running new install of windows 7 64bit,
Internet connected but no access. I have updated new drivers and trawled the Internet for answers and followed all available fixes with no joy.
Any help would be appreciated

 

[Oscacat]

A properly configured Win 7 device should still be able to access the Internet. However, the advice to move to Win 10 is good from a security standpoint. Win 11 won't like your 6th gen CPU in the aforementioned laptop.

Thank you for that

 

[COLGeek]

Where did you get your original Win 7 installation media from, by the way?

 

[Oscacat]

Where did you get your original Win 7 installation media from, by the way?

Off Ebay,new still in original packaging

 

[COLGeek]

Off Ebay,new still in original packaging

An OEM DVD? Was it one for an HP?

There is a possibility that the installation media could be defective. You would be better served going here and getting Win 10 to perform a full, clean install.

https://www.microsoft.com/en-us/software-download/windows10

For an install guide, see here:

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

forums.tomshardware.com

 

[Oscacat]

An OEM DVD? Was it one for an HP?

There is a possibility that the installation media could be defective. You would be better served going here and getting Win 10 to perform a full, clean install.

https://www.microsoft.com/en-us/software-download/windows10

For an install guide, see here:

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

forums.tomshardware.com

Thank you for your help, much appreciated. I will let you know how I get on

 

[COLGeek]

Thank you for your help, much appreciated. I will let you know how I get on

Good luck!

 

[Oscacat]

Good luck!

Installed Window 10 Home and all working fine.
Thank you all for your help and assistance
Kind regards

 

[COLGeek]

Installed Window 10 Home and all working fine.
Thank you all for your help and assistance
Kind regards

Glad you sorted things out. Have fun!