issue with notebook Ares 11

[boricuacowboy69]

When I power on it stays on start up screen doesn't go to main screen. What could the issue be?

 

[hang-the-9]

Need more details, when did this start, anything happen before it started? Exactly what startup screen are you talking about, what is on the screen exactly?

 

[boricuacowboy69]

It started a week ago. What happens is as soon as you turn the power on ot stays on the start up screen continuously flashing NOTEBOOK over and over again. It won't go into the main screen.

 

[hang-the-9]

It started a week ago. What happens is as soon as you turn the power on ot stays on the start up screen continuously flashing NOTEBOOK over and over again. It won't go into the main screen.

That's not a notebook, it's a tablet, what is flashing is probably "NEXTbook" not NOTEbook. Since it's a tablet you don't have too many things to look at for the issue, first try doing a factory reset, which will wipe the thing and set it to factory new state. It will have a button press combination listed in the manual or support site how to do that.

If that does not work, contact the vendor for support, it's likely something is damaged.

 

[boricuacowboy69]

It started a week ago. What happens is as soon as you turn the power on ot stays on the start up screen continuously flashing NOTEBOOK over and over again. It won't go into the main screen.

That's not a notebook, it's a tablet, what is flashing is probably "NEXTbook" not NOTEbook. Since it's a tablet you don't have too many things to look at for the issue, first try doing a factory reset, which will wipe the thing and set it to factory new state. It will have a button press combination listed in the manual or support site how to do that.

If that does not work, contact the vendor for support, it's likely something is damaged.

Thank you very much. Will try that. Have a great day.

 

[FJDunn]

When I power on it stays on start up screen doesn't go to main screen. What could the issue be?

You will need to reset the tablet. Amazingly Nextbook has the full procedure in their ARES 11 area. It does not delete your data but your configurations will need to be re-entered.