Keyboard malfunction virus

[asra14]

ver the weekend I got a virus which makes my keyboard malfunction, so if I type “h” I get “\)”. This is my personal Asus laptop. I have tried the following
1. System restore
2. Windows system image restore
3. Run malwares and antivirus – multiple times
I don’t have the key or my windows CD with me. I think I need to format it, please can you recommend what should I do.
Anyone want to help me over coffee?

 

[webworkings]

You will need to wipe the system and start over if it isn't being dealt with the other ways. In the mean time you could try running the system in "Safe Mode" and see if it will work. It will limit things you can do, but it should keep the problem from happening while in "Safe Mode".

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.