Hello,
my computer randomly freezes when i am watching youtube or doing something on my laptop. Then it either recovers and i get a message that says: "display driver stopped responding and has recovered" or i get a blue screen with atikmpag.sys / atikmpdag.sys and/or 0x0000050 / 0x0000001. This happens very often. I have installed the newest drivers for my AMD Radeon HD 6770M graphics card and i have also tried reinstalling windows. My laptop does not freeze when i am playing video games. I have switchable graphics.
These are my specs:
Notebook model: HP Pavilion dv7-6b80ec
Processor: Intel Core i7 2670QM, 2,2/3,1 GHz, Sandy Bridge
Graphics card: AMD Radeon HD6770M, 2 048MB VRAM
RAM: 8GB DDR3, 1 066 MHz
OS: Windows 7 Home Premium 64 bit
Hard Drive: HDD 1500 GB
Crash dump analysis from WhoCrashed:
crash dump file: C:\Windows\Minidump\051015-53352-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A40)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFF800030C8160)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time
crash dump file: C:\Windows\Minidump\050815-55317-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x7B78)
Bugcheck code: 0x116 (0xFFFFFA800F96C010, 0xFFFFF88004856B78, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
crash dump file: C:\Windows\Minidump\050815-61261-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x4D5C1)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: ATI Technologies Inc. CUSTOM_ERROR
Thank you in advance,
Simon
my computer randomly freezes when i am watching youtube or doing something on my laptop. Then it either recovers and i get a message that says: "display driver stopped responding and has recovered" or i get a blue screen with atikmpag.sys / atikmpdag.sys and/or 0x0000050 / 0x0000001. This happens very often. I have installed the newest drivers for my AMD Radeon HD 6770M graphics card and i have also tried reinstalling windows. My laptop does not freeze when i am playing video games. I have switchable graphics.
These are my specs:
Notebook model: HP Pavilion dv7-6b80ec
Processor: Intel Core i7 2670QM, 2,2/3,1 GHz, Sandy Bridge
Graphics card: AMD Radeon HD6770M, 2 048MB VRAM
RAM: 8GB DDR3, 1 066 MHz
OS: Windows 7 Home Premium 64 bit
Hard Drive: HDD 1500 GB
Crash dump analysis from WhoCrashed:
crash dump file: C:\Windows\Minidump\051015-53352-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A40)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFF800030C8160)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time
crash dump file: C:\Windows\Minidump\050815-55317-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x7B78)
Bugcheck code: 0x116 (0xFFFFFA800F96C010, 0xFFFFF88004856B78, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
crash dump file: C:\Windows\Minidump\050815-61261-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x4D5C1)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: ATI Technologies Inc. CUSTOM_ERROR
Thank you in advance,
Simon