So I am using an HP EliteBook 8540p running Windows 8.1 Pro. I try not to use it too much (about 4 hours a day max, often not at all) but before me it was used as a work laptop at a hospital. I would guesstimate that it's about 3-4 years old and in good condition.
As you can tell by the title, Netflix never seems to work properly on here. It's not the WiFi or Ethernet Cable as I have tried both and every other product I use works fine. I assume it's not the laptop because everything else works fine, I play League of Legends which I would think takes alot of computer power and it works decent but no major problems. Youtube, twitch.tv, twitter/facebook, live sports streaming, everything else I can think of, aside from the inability to run most Steam games there are no problems at all.
To clarify, Netflix.com works fine, I can browse through the catalog no problem but as soon as I click play on a show or movie it's almost instant lag where my laptop has to skip frames and I sometimes can't even follow the mouse until I try to find the close button or ctrl+w out of the tab.
This seems to only be an issue with Netflix. I have another older slower laptop that can hardly run League at all but streams Netflix fine.
I have tried to research potential solutions for this but it was too difficult to find people in my exact situation that also provided solutions. So I simply ask, what are the steps I can take to try and run Netflix without any problems?
Some notes.
according to beta.speedtest.net/
ping: 16 ms
download: 110.50 mbps
upload: 11.80 mbps
The processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40 GHz
RAM: 4 GB (3.86 GB usable)
I hope this helps and I appreciate any assistance you are able to provide.
As you can tell by the title, Netflix never seems to work properly on here. It's not the WiFi or Ethernet Cable as I have tried both and every other product I use works fine. I assume it's not the laptop because everything else works fine, I play League of Legends which I would think takes alot of computer power and it works decent but no major problems. Youtube, twitch.tv, twitter/facebook, live sports streaming, everything else I can think of, aside from the inability to run most Steam games there are no problems at all.
To clarify, Netflix.com works fine, I can browse through the catalog no problem but as soon as I click play on a show or movie it's almost instant lag where my laptop has to skip frames and I sometimes can't even follow the mouse until I try to find the close button or ctrl+w out of the tab.
This seems to only be an issue with Netflix. I have another older slower laptop that can hardly run League at all but streams Netflix fine.
I have tried to research potential solutions for this but it was too difficult to find people in my exact situation that also provided solutions. So I simply ask, what are the steps I can take to try and run Netflix without any problems?
Some notes.
according to beta.speedtest.net/
ping: 16 ms
download: 110.50 mbps
upload: 11.80 mbps
The processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40 GHz
RAM: 4 GB (3.86 GB usable)
I hope this helps and I appreciate any assistance you are able to provide.
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