Laptop keeps restarting

Borislav95

Estimable
Jun 1, 2015
2
0
4,510
Hi i have Lenovo Thinkpad T410 and it's been 2 years since i bought it. Lately the laptop keeps restarting with no reason. I dont know if its a virus, overheating which i think its not because the temperature seems normal around 42C or the HDD is failing. The HDD count is about 1 year and a half. I reinstalled it and it seems to restart little less but it still restarts when i do complicated stuff like video editing or even simple like watching movie while browsing which never happen before.
The specs are
Intel Core i5 M480 2,67GHz with ingegrated video card
Ram 4GB
Windows 7 x64 bits
I just touched the cable and its burning its really hot.
 
Solution
Hi there Borislav95,

I would also say that this sounds like a RAM related issue. You don't get any error messages right?

Except form swapping RAM sticks around, I would suggest you to run some memory testing: http://www.tomshardware.co.uk/answers/id-2534424/check-ram-bad.html

I don't think this is related to your drive. Yet, it will not hurt to test it: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
Back up your data if there is something wrong with it.

Cheers,
D_Know_WD :)

zer0c00l587

Estimable
Jan 14, 2016
258
0
5,210
1. Run the laptop only using the charger, thus remove battery and see if it restarts. If you find the battery is the issue, replacing it since its 2 years old is not a completely bad idea, however you feel your battery is still in reasonably good condition, navigate to device manager and expand "battery" area, and delete microsoft battery control method. Now reattach battery and boot up as normal and windows will reinstall the deleted drivers thus hopefully kicking the battery into normal operational mode.
2. If still does, try another charger.
3. If you feel the battery and charger are fine, the try booting up in safe mode and see if it still restarts. Obviously at this point if its fine in safe mode, try updating antivirus and install malwarebytes and run full scan, if any infections are found remove or quarantine and restarts the laptop in normal boot up mode and see how it performs.
4. Ram is another area to check, if your laptop has one stick of ram, move the ram to the next slot and power on to test in normal boot up mode. If there are now issues, your ram slot may be failing, at this point check for dust etc. If in the 2nd slot then we can assume the ram itself is faulty from here you need procure new ram to really see if the this area (ram and ram slots) are problematic.

If you have 2 sticks of ram, remove in this case the ram in slot 2, and then turn on the laptop and test. If the laptop is fine, we then need ascertain if ram slot 2 is faulty or the ram that was in slot 2, to solve this issue move the ram from that was in slot 1 which just tested and slot it into ram slot 2. Now turn on the laptop and test, if the computer works fine we now know that ram slot 2 is working and thus leads to us believe that ram 2 is faulty.
 

D_Know_WD

Estimable
Hi there Borislav95,

I would also say that this sounds like a RAM related issue. You don't get any error messages right?

Except form swapping RAM sticks around, I would suggest you to run some memory testing: http://www.tomshardware.co.uk/answers/id-2534424/check-ram-bad.html

I don't think this is related to your drive. Yet, it will not hurt to test it: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
Back up your data if there is something wrong with it.

Cheers,
D_Know_WD :)
 
Solution