Hello i just created my account here because of the awesome community here.Here are my laptop specs
Intel core i7 2670qm
6 gb ram
640gb hdd
1gb gt525m with intel hd3000
windows 8.1 pro x64
So the problem is that the laptop shuts down and auto reboots itself after 2-3 seconds without me pressing power button.This started few days ago it was working flawlessly.I purchased this lappy 2.5 years ago.Laptop does this thing mostly when I am playing games(any game).So I stopped playing games for like 9 days and only started watching movies and doing other stuff like net browsing.In these 9 days it only shut down and restart itself like 2 times only but when I am playing any game it does this in like 5-10 minutes.Now I know all of you will say overheating but its not overheating I cleaned it myself and re-applied the thermal paste.The max temps I recorded on GPU is 79c and 82c for cpu.Now these are absolutely fine temps for laptop.I mostly play Counter Strike Global Offensive on steam.At first I thought it was the games update thats causing this in cs go.Then I started Saints Row IV again on steam boom it does that thing again.So i thought maybe steam update messed something so I play bejeweled 3 non steam game which is very less demanding game boom it does this again.Then I thought nvidia gpu is faulty i started game on intel hd3000 boom it does this again. So i then reinstalled the OS formatted the whole system(clean install) and again it does that.Guys I am running out of ideas here what should i do other things that I have done to address the problem are as follows:
.Updated gpu drivers and also tried older drivers
.My bios is also upto date
Now I am really confused here.Also I ran full system diagnosis from bios my pc passed every test.Then I ran DELL diagnosis which is done in the OS from dell website and my pc passed all the tests.I know alot about pc and fixed many other laptops but this problem is confusing man what should i do.I made no hardware changes recently.No overclocking is done but this is irrelevant since this also happens on intel hd3000.
I also removed battery and tried to play directly but same thing happens.It only doesn't shutdown when I am operating it on battery.This only happens in A.C with or without battery.
Any help plz...
Intel core i7 2670qm
6 gb ram
640gb hdd
1gb gt525m with intel hd3000
windows 8.1 pro x64
So the problem is that the laptop shuts down and auto reboots itself after 2-3 seconds without me pressing power button.This started few days ago it was working flawlessly.I purchased this lappy 2.5 years ago.Laptop does this thing mostly when I am playing games(any game).So I stopped playing games for like 9 days and only started watching movies and doing other stuff like net browsing.In these 9 days it only shut down and restart itself like 2 times only but when I am playing any game it does this in like 5-10 minutes.Now I know all of you will say overheating but its not overheating I cleaned it myself and re-applied the thermal paste.The max temps I recorded on GPU is 79c and 82c for cpu.Now these are absolutely fine temps for laptop.I mostly play Counter Strike Global Offensive on steam.At first I thought it was the games update thats causing this in cs go.Then I started Saints Row IV again on steam boom it does that thing again.So i thought maybe steam update messed something so I play bejeweled 3 non steam game which is very less demanding game boom it does this again.Then I thought nvidia gpu is faulty i started game on intel hd3000 boom it does this again. So i then reinstalled the OS formatted the whole system(clean install) and again it does that.Guys I am running out of ideas here what should i do other things that I have done to address the problem are as follows:
.Updated gpu drivers and also tried older drivers
.My bios is also upto date
Now I am really confused here.Also I ran full system diagnosis from bios my pc passed every test.Then I ran DELL diagnosis which is done in the OS from dell website and my pc passed all the tests.I know alot about pc and fixed many other laptops but this problem is confusing man what should i do.I made no hardware changes recently.No overclocking is done but this is irrelevant since this also happens on intel hd3000.
I also removed battery and tried to play directly but same thing happens.It only doesn't shutdown when I am operating it on battery.This only happens in A.C with or without battery.
Any help plz...