Laptop Trackpad Not Working Acer Aspire E5-571P

[AMDRazer]

Hello, I have an Acer E5-571P. Whenever I plug my Logitech wireless mouse in, the laptop trackpad disables and I have to restart the laptop to regain trackpad usability. Could the Logitech software be scewing this up? Also, When I unplug the mouse, it still does not work.

Thanks, AMDRazer

 

[Im Spartacus]

Hi you can try the following as it is a known fix for this if you have not already tried?
Type recovery in the search menu: this should find Acer Recovery Management click on it, then click on re-install drivers or application
scroll down to touch pad click on be green arrow on right hand side of screen. A box will open select the elan input device by clicking next
then accept the agreement by ticking box and clicking next when finished reboot required..

 

[saumtally]

In some cases it may be just a key lock symptom. Press Fn and F7 together to release it. Khalid Saumtally

 

[Natanya]

In some cases it may be just a key lock symptom. Press Fn and F7 together to release it. Khalid Saumtally

Thank you.I had the same and problem and this worked.