Laptop With Audio Issues

[cng011]

I've been having another problem with my HP Spectre x360 laptop.

Sometimes when I'm listening to a video or music on earbuds plugged into the laptop, this crackly, static-like noise comes out with the sound. At times it will continue for a few seconds and sometimes it goes on for minutes at a time. I've unplugged the earbuds and tried out a different pair--I even played the music straight from the laptop's speakers and it still has the same static-y sound. The issue seems to start mostly when I play YouTube videos but if I transition to something else like iTunes the issue persists.

The audio troubleshooting on the laptop hasn't seemed to have done anything.

Any and all help is appreciated!

 

[Laptop_Nerd]

Hi,

Please do try to uninstall/reinstall the audio driver.
- Go to Device Manager then right click on the audio driver and select Uninstall.
- Download and install the audio driver from HP support site.
- Here's the link: http/support.hp.com/us-en/drivers/selfservice/HP-Spectre-x360-Convertible-PC-Series/7527520/model/7791778#Z7_3054ICK0KGTE30AQO5O3KA30R1
- Just select the Operating System of your laptop and look for Audio Driver
- Reboot the laptop once the driver has been installed then try to play any music or video again.