My laptop was really slow and it had alot of viruses so we re installed windows, something we've done a thousand times on our other computer. But this time when we re installed it, it says theres no network adapter si we cant get internet on it..we've been trying to look it up but have found nothing.. I dont get what else we can do..
You need to download it - because you can't download it on your computer - go to another computer and download the drivers - and then either burn them to an optical disc or transfer them to a USB flash drive.
Does the device show in the device manager? It should show under Network Adapters. If it doesn't show then it could be bad. If it finds it and doesn't find the drivers it will usually show the device name and have a yellow check next to it.