Laptop won't start - black screen/keyboard light stays on

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Sep 27, 2015
Hi, my laptop (Lenovo y580 that I've had for several years now) won't start up at all. All it gives me is a black screen, no errors or anything. The keyboard backlight stays on instead of turning off like usual on startup.

I'm pretty sure it's not a monitor issue, but I don't have an extra to test it anyways.

Is it a hardware problem and I'm just screwed? Thanks, any help is appreciated.

It could be that the laptop just went into Hibernate mode and needs a hard reset. Remove the battery and AC adapter then press and hold the power button for 20 seconds. Plug just the AC adapter in then boot it up. Next to reseat the RAM, remove them all and then make sure they are all seated properly when you put them back in each slots.


Sep 27, 2015

Hey, thanks for the reply! Unfortunately I tried the power thing last night to no avail, but I'll try reseating the ram when I get home today.
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