Lenovo laptop does not recognise Marvo H8320's microphone.

[Ioana7]

I recently bought a headset (Marvo H8320). It has two cables. One for the headphones and one for the nicrophone. The problem is that my Lenovo laptop does not recognise the microphone! Can anyone please help me? I've tried everything! I use Windows 10,by the way.

 

[webworkings]

Well are you plugging into dual 3.5mm ports on the computer (one headphones one microphone) or are you trying to plug it all into a single 3.5mm port using an adapter? If you are doing the latter, then the problem may be that. Many laptops have an individual port that is output only (not output and input, which is what is needed for a microphone).

If this is the case, you will either need to get a USB adapter to connect the headset/mic combo to and run it through the USB port, or get a headset/mic combo that comes with a USB connector.