Question Lenovo laptop X270 sound muffled

[zillah]

Dear folk
All of a sudden My Lenovo X270 sound gets muffled
I googled and I found a lot I troubleshooted what I found but no joy
Can you please advise what extra needs to be done ? don't mind to re-troubleshoot again
Thx

 

[hang-the-9]

What have you tried already?

 

[zillah]

https://support.lenovo.com/au/en/solutions/ht501860-fix-audio-or-sound-problems-in-windows-7-8-10

 

[hang-the-9]

Odd they tell you to update the drivers in device manager. I would go directly to the Lenovo support site and see if there is a newer audio driver for your model.

Also make sure it's not just something like the speaker cut outs being blocked. Does it sound low with the laptop speakers as well as with external speakers or headphones?

 

[zillah]

Does it sound low with the laptop speakers as well as with external speakers or headphones?

No.With headphone no issue working perfectly

 

[hang-the-9]

No.With headphone no issue working perfectly

So drivers are working mostly correctly. Maybe something is blocking the speakers. Install the Lenovo System update utility and run that to check for updates.