mac book pro

[Bruce_14]

mac pro locked up, both passwords don't work and in command s they are stuck in caps

 

[BadAsAl]

Could be a keyboard issues, did you spill anything on it?
Try a USB keyboard.
Or you may need to take off the bottom cover and disconnect the on-board keyboard and then try USB keyboard to get you in.

 

[xXCrossfireXx]

The only reason honestly that Macs beat Windows is because you can literally just go to the Apple store and they'll fix it for you. I suggest you take advantage of that, and bring it there.

 

[josephfranklin166]

Just call to nearest service center to get unlock