Mail comes to Outlook Live but not to Outlook 2010 since last month

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suziq6679

Commendable
Jul 15, 2016
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1,510
I only use Outlook as a storage device in my computer. Now mail is not coming in, but it only comes to the online version.
 
Solution
1. Start+R, paste this: %userprofile%\AppData\Local\Microsoft\Outlook
2. Rename the .pst or .ost file (Hint: the file name will contain your email address) with "-old" at the end, but before the file extension Ex. filename-old.pst or filename-old.ost
3. Fire up Outlook and see if your mail starts downloading.

If not, then you'll have to check the profile settings to ensure that the mail server info is still valid.

T_T

Distinguished
Jan 13, 2010
34
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18,610
1. Start+R, paste this: %userprofile%\AppData\Local\Microsoft\Outlook
2. Rename the .pst or .ost file (Hint: the file name will contain your email address) with "-old" at the end, but before the file extension Ex. filename-old.pst or filename-old.ost
3. Fire up Outlook and see if your mail starts downloading.

If not, then you'll have to check the profile settings to ensure that the mail server info is still valid.
 
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