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Microphone in my Asus X550 DP doesn't work

tiriganniaq

Estimable
Sep 3, 2015
2
0
4,510
When I check all the settings it shows that everything should be active, however once I want to make an audio test I receive an information that the audio seetings in my hardware doesn't work. Could you please tell me how to access them and change?
This is a new laptop, I bought it last month. I didn't know about the problem until I tried to make a Skype call. Now I'm abroad so I can't even return it to the store.