Question monitor refresh and connection

[Peter_161]

I plugged my PS5 into my monitor through HDMI. (Fun). When I switch back to my Razer Blade 15” Advanced (2019) (which importantly, uses USB-C/thunderbolt) -- no signal. I cycled all power, tried other cables, and tried it on a separate monitor (which worked fine). It seems like my USB-C monitor input on my monitor blew out?

 

[COLGeek]

Did you cycle through the input selections on the display?

Also, on the laptop, same question for the display modes (internal, external, internal/external)?

 

[Peter_161]

Yes, I restarted the computer and cycled through the monitor inputs.
Concerning display modes, the computer doesn't detect the monitor at all, so there's nothing to toggle, I think.

 

[COLGeek]

What adapter are you using to connect the USB C (TB3) port to HDMI (on the display)?

 

[Peter_161]

I'm sorry, somehow I mixed two of my question threads into one. I just deleted the second question, so COLGeek, your second reply isn't relevant, I think.
To recap, look at my two posts above, as I'm trying to go from USB-C/thunderbolt to USB-C/thunderbolt. All cables and computers works with a different monitor.

And I just tried a second laptop with all cables and monitors with the same result. The monitor's USB-C/thunderbolt is not working.

 

[COLGeek]

Is your laptop still under warranty?

 

[Peter_161]

I'm sorry if I'm unclear. I'm connecting my Razer laptop to an external HP monitor through USB-C/thunderbolt to USB-C/thunderbolt. (HDMI works in every case).
But my computer is 2019 so I don't think it's under warranty. Since the monitor works with other computers (and cables) it's the monitor, no?

 

[COLGeek]

Sorry, but you have not been clear. What is the model of the HP monitor you are trying to use? Previously, you mentioned a different monitor (deleted post) altogether.

 

[Peter_161]

HP Z27: https://www.amazon.com/gp/product/B0791J73ML/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Any computer or cable to the monitor's USB-C/thunderbolt doesn't work. HDMI is fine. ty

 

[COLGeek]

HP Z27: https://www.amazon.com/gp/product/B0791J73ML/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Any computer or cable to the monitor's USB-C/thunderbolt doesn't work. HDMI is fine. ty

This one? If so, it lacks USB-C video input. You could get a Thunderbolt to DisplayPort or HDMI adapter and that would work. The USB on the display is not for video.

https://support.hp.com/us-en/document/c04636633#AbT4

 

[Peter_161]

But it worked for 2 years and then broke today. I use the HDMI for my 2nd monitor. BUT I could adapt the Displayport to Thunderbolt!

 

[COLGeek]

Yes, if using the proper adapter you could do that. I feel like we are going in circles here.