My laptop, a MSI GE62 2QD Apache Pro, started freezing and acting funny so I decided to use the F3 boot option to restore it to factory settings to speed it up like it used to be. The problem is, the only option under the Troubleshoot menu in F3 recovery for me is either "Reset This PC" or "Shut Down PC". I do not have the option that I'm supposed to have of "Restore MSI Factory Settings". I know that it had it before as I had done a factory reset at one point in time when I was planning on selling it. I tried the "Reset This PC" option since that was supposed to do basically the same thing but it messed my laptop all up; I can't even get my Steelseries app to recognize my computer now and it's running really, really slow. I just want to get it back to factory out of the box status and I don't have any files that I need to keep. Can anyone help me figure out where my Restore MSI Factory Settings option went?