MSI GT72 2QE Dominator Pro notebook isn't detecting Nvidia 980M graphics card :(

rudeybuzz

Commendable
Dec 16, 2016
1
0
1,510
0
Hello,
My Nvidia 980M Graphics Card hasn't shown up in my computer ever since the CMOS battery was taken out and put back in (At least, I assume this is the cause, I could be wrong).

For the past week I've been looking all over the internet for solutions but nothing has worked,
I've updated all of the drivers from the MSI website, i've updated my BIOS, among other things, and I can't think of anything else that would work, I'm out of ideas and I really need some help, so any advice would be greatly appreciated :(



If you need any more infomation, let me know.

System Info:

Operating System
Windows 8.1 64-bit
CPU
Intel Core i3/i5/i7 4xxx @ 2.60GHz 41 °C
Haswell 22nm Technology
RAM
8.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Micro-Star International Co., Ltd. MS-1781 (SOCKET 0) 48 °C
Graphics
Generic PnP Monitor (1920x1080@60Hz)
Intel HD Graphics 4600 (MSI)
Storage
119GB TOSHIBA THNSNJ128G8NU (SSD) 25 °C
931GB Hitachi HGST HTS721010A9E630 (SATA) 26 °C
Optical Drives
DTSOFT Virtual CdRom Device
HL-DT-ST DVDRAM GU90N
WHK ABCPUFW9U SCSI CdRom Device
WHK ABCPUFW9U SCSI CdRom Device
WHK ABCPUFW9U SCSI CdRom Device
Audio
Realtek High Definition Audio
--------------------------------
MSI System Info:

System Information
------------------
Serial Number: 9S7178131682ZEB000043
Product Name: GT72
OS: Microsoft Windows 8.1 64-bit(OS build 9600.17736.amd64fre.winblue_r9.150322-1500)
HDI Build: ZS7-1781BM4-DS0 3.3.A15.8.0.1
BIOS Version: E1781IMS.110
BIOS Release Date: 2015/07/23
EC Version: N/A
CPU: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
Memory: 8192 MB @ 800 MHz
- 8192 MB, -1600, Kingston MSI16D3LS1KBG/8G
Graphics: Intel(R) HD Graphics 4600, 1024 MB
VBIOS Version: N/A
Drive: SSD, TOSHIBA THNSNJ128G8NU, 119.24 GB
Drive: HDD, SanDisk Ultra, 57.91 GB
Drive: HDD, HGST HTS721010A9E630, 931.51 GBAnchorfree HSS VPN Adapter
Network: Evolve Virtual Ethernet Adapter
Network: Killer Wireless-n/a/ac 1525 Wireless Network Adapter
Network: VMware Virtual Ethernet Adapter for VMnet1
Network: VMware Virtual Ethernet Adapter for VMnet8
Network: Killer e2200 Gigabit Ethernet Controller
SHIFT mode: None
Power Plan: Power Scheme GUID: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c (High performance)

 

Albionm00n

Estimable
Jan 31, 2016
24
0
4,590
7
Greetings!

I had a similar problem and fixed it by deleting the existing Nvidia drivers, Game Experience, etc., and then reinstalling updated drivers. This fixed my issue with my laptop not seeing my graphics, hopefully your issue is as simple.

Hope this helps!
 
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